Vaisala offers three service packages for the Vaisala Wind Profiler LAP®-3000, each of them designed to meet your specific needs in regard to ease and performance. These service packages will maximize the life-time value of your system and help ensure the continuous output of accurate data.
With our comprehensive range of services we can actively maintain and support your system, provide training and spare parts solutions, and keep your system software properly configured and up to date. With three different levels of service it’s easy to choose a package that fits your needs.
For more information, download the LAP-3000 Service Packages brochure.
Platinum Service Package
The Platinum LAP®-3000 Service Package offers full support and is designed to meet all of your service needs. With this comprehensive service program Vaisala provides all of the necessary maintenance, training and expert support for secure data availability. It also ensures the rapid delivery of spare parts, software updating and on-site repair services.
Gold Service Package
The Gold LAP®-3000 Service Package protects your system with an extended warranty and ensures the accuracy and availability of data. Vaisala engineers will periodically analyze the data output of your system in order to identify potential problems and update the configuration of software parameters.
Silver Service Package
The Silver LAP®-3000 Service Package is designed to support the independent customer. Expert technical support, remote troubleshooting and diagnostic support, and updates to the system software are included with this program.
| Service |
Silver |
Gold |
Platinum |
| Phone Support: Office Hours |
♦ |
♦ |
♦ |
| Priority Email Support |
♦ |
♦ |
♦ |
| Software Upgrade |
♦ |
♦ |
♦ |
| SiteConnect |
♦ |
♦ |
♦ |
| Data Quality Service |
♦ |
♦ | |
| Extended Warranty |
♦ |
♦ | |
| Express Exchange |
|
♦ | |
| Refresher Training |
|
♦ | |
| On-Site Preventive Maintenance |
♦ | ||
| On-Site Repair |
♦ |